OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

294 Bay Meadows Ave.
Bay Shore, NY 11706

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes — what you see is what we style. Every product is photographed in controlled lighting using real samples to maintain color accuracy, texture clarity, and fit detail. At Brood Chic, visuals are a promise — and we keep ours.

How can I contact Brood Chic?

You can reach us via the Contact Us page or email us directly at info@broodchic.com. Our style consultants are ready to assist you with size, fit, fabric details, or styling tips.

Is Brood Chic a sustainable brand?

Yes. Sustainability is at the core of our craftsmanship. From fabric selection to packaging, we focus on natural breathability, durability, and reduced environmental impact. Style meets responsibility — that’s the Brood way.

How do I know which size will fit me?

Each product includes a custom-fit guide based on the design and fabric. For personalized support, message us — we consider your body shape, height, and style preference for the perfect fit.

Can I return or exchange my item?

Yes. We accept returns or exchanges within 7 days of delivery, as long as the item is unworn and tags are intact. For details, visit our Returns & Exchange Policy.

Does Brood Chic offer international shipping?

Currently, we serve customers across Bangladesh. For international orders, please reach out — we’re working on global access to bring Brood Chic to your doorstep.

What payment methods are accepted?

We accept Bkash, Nagad, Rocket, debit/credit cards, and cash on delivery (for selected areas). All payments are securely processed through trusted gateways.

How long does delivery take?

Standard delivery takes 2–5 business days within Bangladesh. For Dhaka Metro, it’s often faster. You’ll receive real-time updates with tracking details via SMS/email.

Are your products limited edition?

Yes — many of our pieces are small-batch or limited drops, designed to give you something rare. We believe luxury should be exclusive, not mass-made.

What makes Brood Chic different from other fashion brands?

We’re more than fashion — we’re a movement of modern lifestyle. With tech-infused design, breathable fabrics, and minimalist tailoring, Brood Chic is made for the new generation of bold thinkers, dreamers, and creators.

Can I customize a product?

Select collections allow personalization in fit or color. For now, we offer this through direct communication — message us if you’re seeking a tailored experience.

What fabrics do you use?

We work with future-forward materials — like Amboss polyester, premium cotton blends, and lightweight tech-knit fabrics. Every material is chosen for its comfort, structure, and breathability under South Asian climates.

Do you offer gift packaging?

Yes (very soon). Brood Chic items could be sent in luxury gift wraps on request — perfect for birthdays, anniversaries, or meaningful moments. Let us know in your order notes.

Do you collaborate with stylists or influencers?

We do. If you’re a stylist, content creator, or fashion editor, you can reach out to info@broodchic.com with your profile or portfolio. We believe in creating together.

INFORMATION ABOUT US

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