Welcome to Brood Chic. By placing an order on our website or engaging with our services, you agree to the following Terms & Conditions. These terms are designed to protect both your rights as a customer and our integrity as a brand.

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  1. Purchase Policy

  1. β€’ All orders placed through www.broodchic.com are subject to product availability and confirmation of payment.
    β€’ Prices are listed in Bangladeshi Taka (BDT) and include VAT where applicable.
    β€’ We reserve the right to refuse or cancel any order due to stock unavailability, technical error, or suspicious activity.
    β€’ Once an order is confirmed and processed, changes may not be possible. Please double-check product, size, and shipping details before checkout.

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  1. Return & Exchange Policy

  1. β€’ Customers can request a return or exchange within 7 days of delivery.
    β€’ To qualify, the product must be unworn, unused, and returned in original packaging with tags intact.
    β€’ Items purchased on sale or promotion, or customized items, are non-refundable and non-exchangeable.
    β€’ For hygiene reasons, accessories (e.g., jewelry, eyewear) are not eligible for return unless defective.
    β€’ The customer is responsible for the return shipping charge unless the item was damaged, defective, or sent incorrectly.

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  1. Refund Policy

  1. β€’ Refunds are issued only in case of:
    β€’ Unavailable stock after payment
    β€’ Damaged or defective products with no exchange option
    β€’ Approved returns where the customer opts for refund
    β€’ Refunds are processed within 7–10 business days after receiving the returned item.
    β€’ Refunds will be made via the original payment method (Bkash, Nagad).
    β€’ Brood Chic reserves the right to inspect and verify returned products before approving any refund.

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  1. Intellectual Property

All content on our website β€” including product designs, logos, text, visuals, and branding β€” is the intellectual property of Brood Chic. Unauthorized use, reproduction, or distribution is strictly prohibited and may lead to legal action.

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  1. Liability & Warranty

  1. β€’ Brood Chic is not liable for delays, loss, or damage caused by third-party courier services.
    β€’ We make every effort to ensure product accuracy, but slight variations in color or texture may occur due to lighting or screen settings.
    β€’ Our garments and accessories are quality-checked, but if you receive a defective product, contact us immediately.

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  1. Account Responsibility

  1. β€’ Customers are responsible for maintaining the confidentiality of their Brood Chic account credentials.
    β€’ Any unauthorized use of your account must be reported immediately.
    β€’ Brood Chic has the right to suspend or terminate accounts showing misuse, fraud, or false information.

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  1. Privacy & Data Protection

We protect your personal data with industry-standard security. Please read our Privacy Policy for more information about how we collect, use, and safeguard your information.

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  1. Governing Law

These Terms & Conditions are governed by the laws of the People’s Republic of Bangladesh. Any disputes shall be resolved through local jurisdiction.

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  1. Contact Us

For any questions or disputes related to these terms, please contact
Email: info@broodchic.com